In a statement, Amul said it is seeking the return of an ice cream tub from a customer in Noida who claimed to have found a centipede inside. The company said it had contacted the woman and requested the ice cream tub for investigation.

Woman in Noida Finds Centipede in Amul Ice Cream Tub

Amul Assures Quality, Invites Customer to Visit Plant

Dairy major Amul on Monday requested a woman customer in Noida to return the ice cream tub in which she claimed to have found a centipede, promising a thorough investigation into the matter.

The incident came to light when a woman in Noida reported finding a centipede inside an Amul ice cream tub she had ordered through an instant delivery app. The woman, identified as Deepa Devi, shared a picture on social media on June 15 showing the insect in the tub and appealed to food safety regulators to take action, officials said.

The Gujarat Cooperative Milk Marketing Federation (GCMMF), which markets dairy products under the Amul brand, said it regretted the inconvenience caused to the customer.

"We deeply regret the inconvenience caused to her because of this incident," Amul said in a statement.

The company said it had contacted Devi and requested the ice cream tub for investigation.

"Unless the complaint pack is retrieved from the customer it would be difficult for us to investigate the matter and hence comment specifically on the issue which involves pack and supply chain integrity as well," Amul said.

Amul assured customers about the "superior quality" of its ice cream and said its plants are automated and undergo stringent quality checks. The company also invited Devi to visit a plant to see the process firsthand.

Food safety officials in Noida have launched a probe into the matter and collected samples of Amul ice cream from the store of the instant delivery company where Devi purchased the tub, officials said.

Amul said it would investigate the matter thoroughly once it receives the ice cream tub from Devi and update customers on its findings.