Emotional Intelligence is how well individuals identify and manage their own emotions and react to the emotions of others. It’s understanding how those emotions shape your thoughts and actions so you can have greater control over your behaviour and develop the skills to manage yourself more effectively. Emotional intelligence fuels your performance both in the workplace and in your personal life, but it starts with you. From your confidence, empathy and optimism to your social skills and self-control, understanding and managing your own emotions can accelerate success in all areas of your life.

In a competitive workplace, developing your EQ skills is vital to your professional success. Below are some ways to increase your EQ:

1.Utilize an assertive style of communicating.

2.Respond instead of reacting to conflict.

3.Utilize active listening skills.

4.Practice ways to maintain a positive attitude.

5.Take critique well

6.Be approachable and sociable.